Barbie's Luxury Wear

We are always here to assist you with any inquiries, concerns, or feedback. Whether you need help with an order, sizing guidance, product details, or general support, our team is happy to help.

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday & Public Holidays: Limited support

Email:
For all inquiries, please contact us at Barbieoutlet4@gmail.com
We aim to respond within 24 hours on business days.

Phone / WhatsApp:
You can reach us directly via call or WhatsApp at [020 910 8262] for quicker assistance.

Order Support:
When contacting us about an order, please include your order number and full name to help us assist you faster.

Business Address : Botwe

We value your time and strive to provide prompt, helpful, and friendly customer service at all times.

REFUND/EXCHANGEAll orders are final.
No refunds.However, we offer exchanges within 24–48 hours of purchase, subject to the conditions below.
EXCHANGE TERMS & CONDITIONS
To qualify for an exchange:
•Items must not be worn
•Must be in their original condition with tags intact
•No stains, perfume, or body odors on the item.

We reserve the right to refuse an exchange if these conditions are not met.

Delivery Within Accra
Ranges from ₵20 to ₵50

Tema and Other Long Distance Areas
From ₵50 based on distance

Outside Accra
₵20 to nearest bus or VIP station
If you prefer to use Speedaf, FedEx, or any other courier, please inform the delivery rider when they contact you.

International Shipping
We ship globally using Ghana Post or DHL, depending on your preference.
•Shipping fees will only be calculated after your item is taken to the shipping company.
•Please provide your complete address when placing your order to help us determine the best shipping option.

Important
Delivery fees are paid directly to the courier
No payment on delivery
Store pickup is available

Welcome to Barbie Luxury Wear, Ghana’s destination for high end fashion. Since 2013, we have curated exclusive luxury pieces from top fashion capitals for stylish women.

Founded by Theodora Efya Coffie, the brand reflects sophistication, quality, and timeless elegance. Every piece is carefully selected for its craftsmanship, uniqueness, and modern style.

We have styled women for unforgettable moments including red carpet events, birthdays, graduations, weddings, and more. Each outfit is designed to make you feel confident and stand out.

Our active Instagram community @Barbie_Luxury_wear_ showcases our dedication to luxury and customer satisfaction. From statement gowns to everyday chic looks, we bring global fashion to Ghana with an elegant touch.

At Barbie Luxury Wear, we do not just sell clothing. We deliver confidence, style, and a true luxury experience.